Shipping Policy
Thanks for choosing Dope Focus. We know you’re excited to receive your new watch, and we’re just as excited to get it to you. Here’s everything you need to know about how we handle shipping.
Order Processing
We work quickly to make sure your order is on its way in no time.
All of our watches are shipped from the USA.
Order Cut-Off Time: 04:00PM (GMT-5) Eastern Standard Time.
Shipping is flat $5.
Processing Time: It usually takes us 1–2 business days (Mon-Fri) to get everything packed and ready to ship.
As soon as your order ships, you’ll get a confirmation email with tracking details so you can follow it every step of the way.
Shipping Time & Cost
Delivery Time: Once shipped, most orders arrive within 5–6 business days (Mon-Fri).
Total Delivery Time: From order to doorstep, expect your watch in 6–8 business days.
Order Tracking
We’ll send you a tracking number as soon as your order ships. You can use it to keep an eye on your delivery status. If you didn’t receive your tracking info or have trouble using it, just reach out to us, we’ll be happy to help.
Wrong Shipping Address
Entered the wrong address by mistake? It happens!
If your order hasn’t shipped yet, let us know as soon as possible so we can update it for you. Once the package is on its way, we’re unable to change the delivery address.
If a package is returned to us due to an incorrect or undeliverable address, we can reship it, but the customer will be responsible for any additional shipping costs.
Need to Change Your Shipping Address
If you need to update your shipping address after placing your order, please contact us within a few 24 hours of placing it. We’ll do our best to make the change before the order is processed.
Once the order has been shipped, we’re unable to reroute the package.
30 Day Return Policy
Not quite what you expected? No worries, we offer a 30-day return policy on all eligible items. Items must be new and unused to qualify. Just get in touch and we’ll guide you through the process.
Contact Information
Business Name: Dope Focus
Business Email: support@dopefocus.shop
Business Number: +1 (804) 364-2148
Working Time: 9:00 AM to 5:00 PM (Monday to Friday)
Business Address: 1108 E Main St 3187 906, Richmond, Virginia 23219, United States